No responses from BBHQ

[agarcia]

I have been trying to purchase the Forecaster for the last week, my password is not working, I have sent emails, I have called and left a message. Please, it should not be this difficult, I simply wish to purchase the Forecaster. Can someone please send me a password so I can place my order. Thank you.

[RAY@HQ]

Will get you taken care of today. Sorry for the hassle.

[agarcia]

I think the order was placed but I have not received anything yet. I cannot track the shipment either, could you assist please? Thanks Ray.

[RAY@HQ]

Saw your email. Order was placed. Lynda can give you more info.

[Howie M]

as a longtime poster who is not averse to "questioning authority" about issues here, especially with the price of the product, I feel in the interests of fairness for new posters to note that I have rarely run across "Support" issues with the site in several tours of duty...

[RAY@HQ]

Thanks Howie. We're actively working with agarcia.

[agarcia]

Me neither. That's why this instance seemed odd. I know it will be resolved. Thanks guys.