Timing out of the forums

[usualsuspects]

Found the appropriate setting. Raised the timeout from 15 minutes to 2 hours. Let me know if you see the benefits. Sorry this took so long to resolve.

hey, that's awesome!

[RAY@HQ]

Found the appropriate setting. Raised the timeout from 15 minutes to 2 hours. Let me know if you see the benefits. Sorry this took so long to resolve.

[gillyspy]

no definitely not. I don't want my session to persist forever. I already sent my cookies so you knew that right?

I'm happy to get the setting changed, just not sure what I'm looking for

The question of timeout is not related to my action (even an automatic action) taken on that timeout.

Please make the timeout longer as the current timeout is too short
OR
please allow us to more easily login again after a timeout on the current page such that we don't have to reload and restore our post

[RAY@HQ]

So are you using the 'remember me' option when you log in?

[gillyspy]

1518h i typed this into the default quick reply. will wait until 1534h
1534h posted. failed.
1534h login in new tab and reposted

[gillyspy]

1455h i typed this into the default quick reply. will wait until 1516 to post
1516h click on "post quick reply" -- got "You do not have permission to perform this action. Please refresh the page and login before trying again.". going to try 15 minutes.
1517h logged in via another tab and posted this

[gillyspy]

1345h i typed this into the default "quick reply box at the bottom".
1348h click "post quick reply" (submit)

[RAY@HQ]

I don't mind troubleshooting this when I have some time (and I'm an IT professional too, plus we have a tech team who helps with forum administration, so resource-wise we're ok... thanks for the offer though). I need some more info, though... so the behavior is that you start typing a post, go off somewhere else for a while, come back to finish the post and you can't submit it due to some sort of timeout or permission error? Can you estimate what that idle time is?

As I noted above, this has never happened to me. But it's possible that's because I have admin privileges. There are literally thousands of vbulletin config settings, I'm glad to poke thru them and see what I can find.

[gillyspy]

@BHQ As a IT professional i'm happy to get on the phone with someone and help them troubleshoot .

[gillyspy]

same on FF and Chrome on a PC

@usualsuspects. is the "restore auto-saved content" feature not working for you? If not then you will probably want this: https://www.google.ca/url?sa=t&rct=j...0CTWc9NFEt6k9A

[usualsuspects]

FWIW, I continue to note the same issue across multiple platforms (work PC w/IE, iPad, home PC w/Firefox). Normally I have to look something up so have another tab or browser window opened up, then when I return packing a full statistical armamentarium, my post is gone. The loss to the HQ community, nay, to all of humanity, because of this is incalculable!

[RAY@HQ]

I don't think I've ever used Chrome on a Mac. Can you possibly see if Firefox has same results?

[gillyspy]

i use Chrome on a Mac and experience this timeout all of the time. I will composte a post reply and then click submit which is rejected due to permissions. I'll then open a separate tab and login and then go back to my other tab to complete the submission.

The time on this page (as seen in footer) is:

All times are GMT -4. The time now is 10:37 AM.

the time of me clicking on submit was about an hour later

I also captured the BHQ cookies that were on my system at submit time if you want to see them:
# Netscape HTTP Cookie File
# http://curl.haxx.se/rfc/cookie_spec.html
# This file was generated by Edit This Cookie
# URL: http://forums.baseballhq.com/showthr...hlight=timeout
.baseballhq.com FALSE / FALSE 1406915914 __gads ID=2ebe784148189ad4:T=1343843914:S=ALNI_MZ4zM-ExUg59caB4qCNm6iQq3pfSA
forums.baseballhq.com TRUE / FALSE PHPSESSID xxxxxxxxxxxxxxxxxxxxxxxxxx
forums.baseballhq.com TRUE / FALSE skimlinks_enabled 1
forums.baseballhq.com TRUE / FALSE 1380595951 editor_height qr%23330px
.baseballhq.com FALSE / FALSE 1351787727 cto_usatd
.baseballhq.com FALSE / FALSE 1412260650 __utma 54133819.1135782166.1343316200.1349065334.13491855 52.103
.baseballhq.com FALSE / FALSE __utmc 54133819
.baseballhq.com FALSE / FALSE 1364956650 __utmz 54133819.1346949054.84.7.utmcsr=baseballhq.com|utm ccn=(referral)|utmcmd=referral|utmcct=/members/tools/batterlink/
.baseballhq.com FALSE / FALSE bb_sessionhash xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
.baseballhq.com FALSE / FALSE 1380728250 bb_lastvisit 1343486586
.baseballhq.com FALSE / FALSE 1380728250 bb_lastactivity 0

[RAY@HQ]

Really strange. I do know that the iPad/iPhone can't store the HQ site login, so you have to type that every time. But on Firefox/PC and Safari/iPad, I've still never seen this behavior. I'll mess around with it, though.

[NICK@HQ]

Thanks for the details. I'm always a bit puzzled by this because I've never had it happen to me at all. But clearly it is happening to several of you, so it's good to get to the bottom of this.