Personal Advisor

[Hapj]

Tried to order the Personal Advisor service, but in the marketplace when it asked me to sign in I could not. I then requested a new password which also did not work. I tried reqeusting another password and it still did not work. Thanks.

[RAY@HQ]

I'll forward to support. Stay tuned.

[RAY@HQ]

Hapj... your shopping cart username/password is different from your site username/password. Were you using the wrong one?

[RAY@HQ]

And if you don't have (or don't know) your shopping cart account, just create a new one.

[Hapj]

Yeah thought of that but my email (which is the user name) already exists on HQ's records so it won't allow me to create a new account.

[RAY@HQ]

Hapj, send me a PM with that email address, I'll forward on to support. Or just use the 'contact us' form to send it to support yourself.

[MikeK@HQ]

Was this resolved?

[RAY@HQ]

Yup, all set.