After reading the threads about the custom valuator and having some difficulty with teams being erased in the MACK engine I checked out the Rotolab software and decided to buy it. After doing this through BBHQ, I expected to soon receive some kind of password to "unlock" the software. When I did not I went to the "myaccount" page which didn't indicate I had purchased it (not sure it would since it is not a Shandler product). My phone call has not been returned and with both the weekend and my biggest draft fast approaching was wondering if someone could help me out. thx
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