subscription question

[RAY@HQ]

Sending you a private message in response...

[greg]

I have tried to email, and to call, and still waiting for reply.

when I first joined there were different levels of membership. Gold, etc.

I am not sure where I stand.

I used to get the hq book mailed to me, but this time I had to order it. do I still have to do that?
I want access all year long as I play in some winter simulated leagues.
do I have that with my current subscription?

please call, email, or answer when available.
if you need more info, let me know.thx
(if

G