The New BHQ!

[tallsavage]

Ray - still no go on the F/F printing?

[RAY@HQ]

It's been fixed on our dev system but is tied into some other print-related fixes that aren't ready to go yet.

[tallsavage]

i also noticed while playing around with different browsers - IE and Firefox -

IE i noticed today all of the articles pages for 3/22 run over the right margin ... :-(

Firefox printing does seem to fit the page ... however, the font is magnifying glass small. do you know how to make bigger for reading/printing off-line?

[RAY@HQ]

There are browser specific print options to explore, but I can't tell you specifically.

[tallsavage]

All pages now run-off the right margin when printing .... ???

[RAY@HQ]

TS, we resolved the bullet issue on Friday. I just printed a F/F and today's PT Today. Both look perfect, from both Internet Explorer and Firefox (we may still have some issues in Chrome, I haven't checked that). What browser are you using? Are you doing something odd with your own margin settings or something? I think we have done all we can on this side. What you're seeing now has to be specific to you.

[tallsavage]

the same things happens - here at work and at home, both IE and Firefox, different printers, etc ...

[tallsavage]

Clarification - using IE 8 and Firefox 10

IE - print runs off the right hand margin

Firefox - does fit the page, however, with what looks to be a 6 pt font ... very very tiny

[RAY@HQ]

I'm using IE8 and FF 10 and it's absolutely fine here. Yes, the font is small, but I don't think it's 6pt. I think you have some settings in play that are overriding ours. Sorry I can't be more help. Like I said, we've done what we can here. Only so much of the printing process is controlled from our side, then local printer/browser settings come into play. That's where you are now.

[tallsavage]

thing is, through all of this, i have not changed any settings ... i wish i knew how, if so maybe i wouldnt be having these problems ... my guess others are either not printing oor not saying anything ... you have tried and had succes ... have you tried different computers, printers, etc.??

btw - wonder if the bullet 'fix' is not causing all of the text to overrun the right margin?

[RAY@HQ]

I've tried, other HQ staffers have tried, our developers have tried. We believe it's working.

[mbalut]

anyone else think the site is running a little slow these days? Both at home and work it seems to take a few seconds to change pages within the site.

[RAY@HQ]

It's definitely our biggest two weeks of the year in terms of volume. We've been doing some tuning in the background trying to keep it peppy, but you'll definitely see it a little slower now than you would in, say, November.

[tallsavage]

Ray - could the bullet 'fix' be un-fixed? Before the fix i only had to copy and paste the F/F articles, now i have to copy and paste all articles to print.
Please?

[RAY@HQ]

No, I'm sorry, it can't. If other people tell me it's not working, that's one thing, I'll get that looked at. But we put a number of days of development time into cleaning up the printing of both articles, the draft guides, and the draft grid. The printing code for all of those things is shared. I can't just pull out one piece of it in the way you're suggesting.