Playerlink

[bowi8son]

Dustin May didn't update. I haven't checked is this is the only pitcher

[bowi8son]

bump, May not updated

[RAY@HQ]

Thought I posted earlier, but apparently not. Update is running now.

[bowi8son]

is this something outside of your control. It appears that hitters updated

[RAY@HQ]

is this something outside of your control. It appears that hitters updated

Yes, our stats provider sent the batter stats file as usual, but not the pitcher file.

[bowi8son]

Playerlink has not updated this morning

[RAY@HQ]

Checking...

[RAY@HQ]

Stat files arrived late, they're running now.

[bowi8son]

thanks Ray, they haven't updated yet, I guess it takes awhile

[bowi8son]

Playerlink is updating later and later. It's frustrating for those of us who use it daily

[RAY@HQ]

Something is wrong with our stats provider. We'll escalate them this week.

[bowi8son]

Playerlink hasn't updated AGAIN this morning

[RAY@HQ]

Working on it...

[bowi8son]

thanks Ray, it's gotten very sporadic as you know

[RAY@HQ]

Yes, both our tech team and our stats provider are researching this. The problem is that we expect our nightly files from the stat provider by 3am, and if the files arrive late, they miss the processing window. That's what happened last night. We're working with the stat provider to understand why they sometimes arrive after 3am. If we need to adjust our processing schedule, we'll do that. Will see what our provider says about last night's delay.