Can't download excel files in Forecaster e-files

[Whistler]

I added another link on that page that has a single zip file of all of the spreadsheets. Try downloading that instead. If the .xlsm extension is causing the problem, this may get you around it.

Perfect! The zip file link got around it! Thanks, Ray!

[RAY@HQ]

I added another link on that page that has a single zip file of all of the spreadsheets. Try downloading that instead. If the .xlsm extension is causing the problem, this may get you around it.

[RAY@HQ]

Here's a clue.

I use an adblocker. When I download other excel files from HQ, some setting (on your side, I believe), turns the adblocker off so it can download. I have never had a problem downloading other HQ excel files (or pdf, or anything)

On these files in question (for instance, the excel universal draft guide), I get the "no permissions" message. If I turn the adblocker off, when I click on the universal draft guide excel link, it turns the adblocker on. Nothing I can do from my side can keep the adblocker off so that I can download this file.

So perhaps you can set up these files to handle adblockers in the same way that it handles all your other downloadable excel files? Or?

Thanks

That's not a thing we have control over, sorry. Adblocker is on your computer. I don't have controls on my side that can affect their behavior.

[RAY@HQ]

So why does it stop these files and not all the other excel files downloads from HQ? It's very specific to these files, and I have never seen a download imprinted "no permissions."

A couple of these have .xlsm extension instead of .xls, which is different than other HQ files.

[Whistler]

Here's a clue.

I use an adblocker. When I download other excel files from HQ, some setting (on your side, I believe), turns the adblocker off so it can download. I have never had a problem downloading other HQ excel files (or pdf, or anything)

On these files in question (for instance, the excel universal draft guide), I get the "no permissions" message. If I turn the adblocker off, when I click on the universal draft guide excel link, it turns the adblocker on. Nothing I can do from my side can keep the adblocker off so that I can download this file.

So perhaps you can set up these files to handle adblockers in the same way that it handles all your other downloadable excel files? Or?

Thanks

[Whistler]

Yeah, that's your browser or your computer stopping you from downloading, not us.

So why does it stop these files and not all the other excel files downloads from HQ? It's very specific to these files, and I have never seen a download imprinted "no permissions."

[RAY@HQ]

Nope. Here's the printscreen. See upper right hand corner

image.png

Yeah, that's your browser or your computer stopping you from downloading, not us.

[Whistler]

No difficulty downloading other excel files, such as CSV from stats lists.

[Whistler]

They're working for me, and I haven't heard any complaints since we sent the email last night. I suspect this is a problem with your browser. Clear your browser cache and see if that helps. If not, email us at support@baseballhq.com

Nope. Here's the printscreen. See upper right hand corner

image.png

[RAY@HQ]

They're working for me, and I haven't heard any complaints since we sent the email last night. I suspect this is a problem with your browser. Clear your browser cache and see if that helps. If not, email us at support@baseballhq.com

[Whistler]

I have an annual standing order, got the pdf Forecaster, but in the article today 1/8, when I try to download the excel files Projections, Risk, Skills guide, universal draft grid in excel formats, etc.....I get the file that comes up, but it says "couldn't download, no permissions." Can this be fixed?