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Unable to download csv files

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  • RAY@HQ
    replied
    Yeah, some of the files seem to be ok now, others still zero bytes. Our tech guys are on the case.

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  • kevinsherman
    replied
    Thank you, Ray. Still getting zero byte files now.

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  • RAY@HQ
    replied
    Update... I downloaded a file, but it was empty. So something's amiss. We're looking into it.

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  • RAY@HQ
    replied
    Can you try again? 8am-ish is always a sketchy time, as that's generally when we are running our daily update. You may have caught us in the middle of that process.

    If it's still happening, can you tell me specifically which file you're trying to get?

    Leave a comment:


  • kevinsherman
    started a topic Unable to download csv files

    Unable to download csv files

    Screenshot from 2018-04-11 08-27-07.png

    I am unable to download csv files today. Technical glitch?
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