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Thread: Receiving Unusual USA Today Pop Up

  1. #1
    Join Date
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    Default Receiving Unusual USA Today Pop Up

    Ray and Others:

    For the last week or so I am periodically receiving the following unusual pop up when I try to access HQ content, particularly Forum threads. Anyone else having this issue:

    "A message from the USA TODAY NETWORK
    It appears that you’re attempting to visit this site from a location in the European Union. At this point in time we regret to say we cannot make this site available to you. Please visit our home page eu.usatoday.com for other content that may be of interest to you."

    FYI: I'm not in the European Union and never have been unless New Jersey has made the move without informing me. Thanks

  2. #2
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    We are blocking EU traffic and users, I've heard 2-3 reports of it blocking people in the US, and they seem to resolve themselves. If you're running a popup/ad blocker, try turning that off. Then clear your browser cache. If still happening (even intermittently), drop me a note at support@baseballHQ.com

  3. #3
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    I got that pop when I was trying to sign in from Lesotho, consistently, but assume that had something to do with some IP address as it would happen on the hotel's wifi but not, say, on our office network there. Get it all the time in the lounge at Schipol, but I guess that makes sense now. Kind of unfortunate, IMHO, as I'd like to access baseballhq when I'm travelling in the EU (and elsewhere).

  4. #4
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    We are definitely hoping for a more elegant solution going forward.

  5. #5
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    Ray,

    I'm getting the pop up frequently and truth be told it's kind of annoying as it causes me to lose my browsing place. New Jersey continues to not be part of the EU. Thanks.

  6. #6
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    Send us email at support@baseballhq.com and I’ll connect you with tech to try a few things.

  7. #7
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    Quote Originally Posted by RAY@HQ View Post
    Send us email at support@baseballhq.com and I’ll connect you with tech to try a few things.
    FWIW, I got the Pop-up twice in DC, but not in the last two weeks.
    "What we need in the United Stated is not hatred; what we need in the United States is not violence and lawlessness but is love, and wisdom and compassion toward one another and a feeling of justice toward those who still suffer within our country, whether they be white or whether they be black." -- Robert F. Kennedy, April 4, 1968, from a flatbed truck in Indianapolis, as he informed the crowd of the death of Martin Luther King, Jr.

  8. #8
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    Ray, why are you blocking EU users, 5x5 EU only leagues are big there?

  9. #9
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    If we were worldcupHQ.com, this would be a major issue.

  10. #10
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    Quote Originally Posted by bluester View Post
    Ray, why are you blocking EU users, 5x5 EU only leagues are big there?
    The issue is the EU GDPR, a law that recently went into effect that gives EU citizens the right to ask providers to delete all kinds of data. (This applies to businesses, colleges, etc. Basically, if an EU citizen can do any kind of business with you, you must give them the ability to remove themselves from your data.) Many providers built systems to collect lots and lots of data but didn't build in the option to "forget" some users. So it takes time to construct a solution. Some providers are dealing with it by blocking EU access, and may remove it later once they can put a legally acceptable solution in place. It looks as though the BHQ decision isn't guided by Ray and Brent but by USA Today Media Group.

  11. #11
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    What JonE said.

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