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Pitcher Matchups Report Download

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  • Pitcher Matchups Report Download

    When I attempt to download the pitcher matchups I encounter this error: "Please login to BaseballHQ.Com before attempting to download a file." I am logged on. The URL is https://www.baseballhq.com/download_...=SP_2018-03-29
    Red

  • #2
    Checking... worked for me but I have super-admin permissions. We had it hidden earlier in the week while we were updating it for this year.

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    • #3
      Hi Red -
      Are you going to that link directly or in a different browsing session? Do you have anything blocking cookies?
      Thanks

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      • #4
        I am using the download and save links on the HQ Pitchers Matchups Tool page https://www.baseballhq.com/probable-pitchers

        I am not blocking cookies and accept 3rd party cookies from visited pages using Firefox 59.0.2
        Red

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        • #5
          I'm having the same problem, using chrome, cant download as it says I have to be signed into HQ, and I am

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          • #6
            Could you give it one more shot?

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            • #7
              It works now. Thanks for fixing so quickly!
              Red

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              • #8
                No problem! Thanks for your patience getting those opening day kinks out!

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                • #9
                  Still having problem

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                  • #10
                    Please note, you cannot go to that URL directly. You must click to it through the SP page

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                    • #11
                      Originally posted by MikeK@HQ View Post
                      Please note, you cannot go to that URL directly. You must click to it through the SP page
                      Thanks, I did that before and did not work, now it does, thanks!

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                      • #12
                        It's broken again. I receive the error: "Please login to BaseballHQ.Com before attempting to download a file." even though I am logged on. This is when click the Download/Save link for today or the 8 day view from the "Today's SP Report" page https://www.baseballhq.com/members/t...rob?date=today

                        I guess I don't really need to download as the View/Print links work.
                        Red

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                        • #13
                          Ah, different page... sorry about that! That's fixed now too. Thanks for letting us know.

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                          • #14
                            Thanks! Confirmed that the links to the downloads are fixed.
                            Red

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