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Thread: Canceling auto-renew

  1. #1
    Join Date
    May 2010
    Posts
    68

    Default Canceling auto-renew

    I have sent several emails to customer service requesting that my auto-renew be canceled and I have not gotten any response. Please help. It's been almost two months since I sent my first request.

  2. #2
    Join Date
    May 2003
    Location
    Westwood, MA
    Posts
    47,749

    Default

    Send me a PM with your usernam and I'll get it taken care of.

  3. #3
    Join Date
    Sep 2014
    Posts
    1

    Default

    I am having the same problem. Username is szerbs. Thanks for your help.

  4. #4
    Join Date
    Mar 2004
    Posts
    642

    Default

    Same issue here, no response from customer service after multiple emails...

  5. #5
    Join Date
    May 2003
    Location
    Westwood, MA
    Posts
    47,749

    Default

    CBB, send me a pvt msg with username and email address. I'll get it taken care of.

  6. #6
    Join Date
    May 2003
    Location
    Westwood, MA
    Posts
    47,749

    Default

    Self-service tool to manage your account settings/renewals is now live on the home page.

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